Shipping & Returns Policy

Shipping Policy

To receive FREE shipping :

Alberni address, type coupon code V9Y in the coupon box at checkout.  The Kismet Crew provides next day delivery to your door EXCEPT SUNDAY

Parksville/Qualicum address type coupon code OCEANSIDE in the coupon box. The Kismet Crew delivers Oceanside orders to the PQHQ Guild meetings on the third Monday of every month. Address for pickup is Knox United Church 345 Pym Street, Parksville.

Domestic 
All shipping is via Canada Post Regular Parcel mail. Most packages arrive between 3-5 days after they have shipped. Please refer to Canada Post for estimated delivery times.


Orders typically ship within 1-2 days and most within 24 hours. Orders are shipped every day except Sunday and statutory holidays.

Shipping Rates

United States
Orders shipping to the United States are a flat $50* fee and are shipped via Canadian/Us postal service.

International 
Please contact us at info@kismetquilts.com  for more information.

*Please note: If your order ends up being cccraaaazzzy heavy or huge additional charges may apply. We will contact you before shipping if this is the case.

Returns Policy

The following items are non-refundable:

• Publications (books, magazines, and other printed materials)
• Patterns
• Cut Fabric
• Sale Items

All other items are can be returned as long as they are still unused in their original packaging. Proof of purchase must accompany any return request. 
A restocking fee of 25% will apply to all returns.
Customers are responsible for the shipping costs for online returns. Please contact us at info@kismetquilts.com  to discuss any returns.