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Contact Info

Kismet Quilts

Email: info@kismetquilts.com

 

Frequently Asked Questions


Moving FAQ's


Why did you close the Argyle street location?
Our large rent increase was the last straw. We have taken a number of hits -Covid and the slow recovery, our incapacitated long arm, dramatically rising cost of goods, highway closure, port strike and supply chain disruptions, and the poor and rapidly worsening currency exchange rate - but the rent increase was a challenge we cannot meet.

Are you going to reopen at another location in the future?
We don't know yet. We are considering all options and configurations as we find our way forward.

Is your online store staying open?
ABSOLUTELY! We will continue to serve our customers through our website. We'll be offering FREE local delivery. Port Alberni residents can use code V9Y at checkout for FREE shipping.


                                  Having Trouble with Checkout?

Here are some helpful tips to hopefully make your shopping experience with us a little easier.

After you have added your items to your cart and are finished shopping click "Proceed to check out" in the communication box in the top right of your screen.

Add your contact information and choose your shipping option (Economy - $20.00.)  Our system will not let you proceed without selecting this button.  

To receive FREE shipping :

Alberni  address, type coupon code V9Y in the coupon box at checkout.  The Kismet Crew provides next day delivery to your door 

Parksville/Qualicum address type coupon code OCEANSIDE in the coupon box. The Kismet Crew delivers Oceanside orders to the PQHQ Guild meetings on the third Monday of every month. Address for pickup is Knox United Church 345 Pym Street, Parksville.

Next click the yellow "check out with Paypal button" YOU DO NOT NEED A PAYPAL ACCOUNT TO CHECK OUT. This will redirect you to the Paypal payment screen where you can choose to pay with a credit card.

 
If you are still having trouble, please do not hesitate to reach out to us! The Kismet Crew is available for support via email at info@kismetquilts.com

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